Canberra

Phone

Fax

02 6257 4382

Level 1, 10 Rudd Street
Canberra ACT 2601

GPO Box 2990
Canberra ACT 2601

more about Canberra

Sydney

Phone

Fax

02 6257 4382

Suite 5.01, 2 Bligh Street
Sydney NSW 2000

PO Box H306
Australia Square 1215

more about Sydney

Melbourne

Phone

Fax

02 6257 4382

Suite 3, Level 15/385 Bourke St,
Melbourne VIC 3000

GPO Box 5112
380 Bourke Street
Melbourne VIC 3000

more about Melbourne

Coffs Harbour

Phone

Fax

02 6257 4382

Unit 3/27 Orlando St,
Coffs Harbour NSW 2450

PO Box 4309,
Jetty Post Office Coffs
Harbour NSW 2450

more about Coffs Harbour

We pride ourselves on our client experience.

This starts with ensuring you see the solicitor who is best placed to help you with whatever your needs are, and continues with ensuring you are well looked after throughout your matter.

It can be a daunting step contacting a law firm to ask for help. We have a dedicated in-house Client Services Team who handle all first time enquiries. They will:

  1. Explain to you how your first appointment works;
  2. Find out what your case is about, what the most important issues are, and what style of solicitor is best suited to you;
  3. Make recommendations about which lawyer you should see and explain why;
  4. Discuss with you how to best prepare for your initial appointment so you make the most of it;
  5. Be on hand to support you and your solicitor with any questions you might have or issues that arise for the entire time you are a client.

We’re lucky to have two fantastic Client Service Managers. If you think you might benefit from the above guidance and support please give us a call.

Covid 19

If you have a face to face appointment scheduled and you are experiencing COVID-19 symptoms or are currently required to be in quarantine please call us to arrange an alternative. We are able to provide the same high quality service electronically and can still communicate and meet with you via email, telephone and video conferencing.