Canberra
Level 1, 10 Rudd Street
Canberra ACT 2601
GPO Box 2990
Canberra ACT 2601
DX 5700 CANBERRA
Sydney
Suite 5.01, 2 Bligh Street
Sydney NSW 2000
PO Box H306
Australia Square 1215
Melbourne
Level 5, 466 Little Lonsdale Street
Melbourne VIC 3000
PO BOX 13294
Law Courts VIC 8010
We pride ourselves on our client experience.
This starts with ensuring you see the solicitor who is best placed to help you with whatever your needs are, and continues with ensuring you are well looked after throughout your matter.
It can be a daunting step contacting a law firm to ask for help. We have a dedicated in-house Client Services Team who handle all first time enquiries. They will:
- Explain to you how your first appointment works;
- Find out what your case is about, what the most important issues are, and what style of solicitor is best suited to you;
- Make recommendations about which lawyer you should see and explain why;
- Discuss with you how to best prepare for your initial appointment so you make the most of it;
- Talk to you about your fees and any questions you might have;
- Be on hand to support you and your solicitor with any questions you might have or issues that arise for the entire time you are a client.
We’re lucky to have two fantastic Client Service Managers. If you think you might benefit from the above guidance and support please give us a call.
Covid 19
If you have a face to face appointment scheduled and you are experiencing COVID-19 symptoms or are currently required to be in quarantine please call us to arrange an alternative. We are able to provide the same high quality service electronically and can still communicate and meet with you via email, telephone and video conferencing.