What our clients say
Generally, business and government receive feedback when there is a negative experience. We tend not to provide positive feedback. I guess given the circumstances of legal proceedings and the costs involved, it could be hard to get positive feedback from legal clients.
I have recently been through a long legal process related to a property settlement. I had prior legal assistance from another provider that was costly and ineffective. That experience represented poor value for money and the advice was low quality.
FGD was recommended by a friend and I had an initial appointment with Haydn and Samantha. Haydn proved to be flexible, reliable, pleasant to engage with and most importantly, provided great professional advice that was key to the outcome being sought. He worked well with my needs and always remained available for assistance and advice. He listened, considered carefully and advised honestly – just what I was after. He was also punctual. I could trust his advice. I felt supported. Samantha was also pleasant to engage with, ever reliable, very efficient and with excellent communications. The combination was ideal for my needs within an emotionally and financially stressful situation. FGD proved to be a high standards, professional and genuine legal service. The experience has been much appreciated. Congratulations to Haydn and Samantha and to your business.
Many thanks for all this, all duly noted, and your approachable, professional and efficient service. I was particularly impressed with the way that FGD provides so much background information about every aspect of these matters, so that we are fully informed. All very helpful.
Maggie > Mary Smith
Thank you for your professionalism. You have a gift of making people feel at ease whilst ensuring issues are practically discussed and potential outcomes are couched in terms of workable solutions that will succeed. A theme discovered in the opening hours of commencing legal studies was that people don’t need lawyers, however when they do and lawyers do a good job then a lawyer’s worth is realised and the clichés and lawyer jokes fall away! That was my experience with you and my lawyer, although a good lawyer joke still makes me laugh. I appreciate the difficult environment you work in and the challenges of helping people to realise pragmatic and effective results. Results often achieved through a fog of hurtful and sometimes devastating emotional responses to the end of their old life. Where the best parties are able to achieve is feeling the process was fair, however they and their ex life partner both lost. You did good that day Sir.
AS > Robert Routh
Professional, caring and knowledgeable regarding Wills for blended families combined with excellent timeliness and attention to detail. I will recommend them to friends and family.
I would like to thank your team for your kind, caring and very professional service I have received at a very difficult and sensitive time in mine and my children’s life. I am grateful to have you and your team on my side and I will highly recommend you if that need arises.
I'd like to thank the team at FGD Lawyers for helping me with my family law matter. I always felt like I was the most important client and they were quick to resolve issues that could have delayed progress. They put their client first every time and you can feel safe that they will represent your interests from beginning to end. I can sincerely recommend FGD as a company that treat you with respect and can be counted on as a partner and trusted advisor.
The service provided was excellent.The patience of staff towards me, through what was an extremely traumatic time, was second to none. I cannot speak more highly of my experience. Highly recommend Ann Northcote and her staff.
Linda > Ann Northcote
Just wanted to say a huge thanks to you for today. I am really happy with the outcomes and you represented me in the best way I could have hoped for! Thanks to Rob and his honest advice made a lot of difference. Thanks again Rod
Tim Morton helped us achieve a great outcome with the help of Declan Williams. After years of wrangling with my husband’s super company, we received a perfect outcome after Tim contacted them. The rest of the team helped incredibly by coming in on weekends, creating draft documents and generally liaising with us and following up. This was all done at a very fair price and we are grateful. we would not hesitate to refer others and will use FGD again should the need arise. Tim & Declan are assets to your incredible team.
Joe > Tim Morton
To Ann and the wonderful team, Thanks to you all for the effort you all put in during my Family Law matter. It was comforting to me to have such a competent and professional team acting on my behalf. Thanks.
Thanks Sarah for everything you have achieved for me, especially, of course, today which was truly stunning given the catastrophes that filled my mind… You and … made a brilliant and powerful team. I am deeply impressed with … and wish to thank you for securing his services. Please let him know that I am forever grateful for his total professionalism and authoritative personal manner. A remarkable result. FGD is an extraordinarily talented company.
Our family is so grateful for the way in which our late mother’s will was handled and more importantly after she passed away the way in which everything was taken care of with minimal stress on us.
Thank you so very much for your kindness and generosity… it has been a roller coaster of a ride, and even though none of it surprised me, it was a different journey as a participant rather than a bystander. I always felt confident that you would guide us safely to the end of the ride and the outcome has been a very good one
Thank you for everything. I am so happy this is now finished. I couldn’t have done this without all of your professional advice and recommendations. You were all so very courteous and understanding of my situation I couldn’t have been recommended to a better firm or team of people. This is such a massive relief as this part of my life can now be closed. I thank you all deeply from the bottom of my heart.
You are the most straight-talking, down to earth lawyers I have ever dealt with.
Adam and all the team at FGD were amazing. Was so happy to have you all representing me.
I recently called and spoke to Elizabeth. She was brilliant to deal with and totally put my mind at ease.
Kasey, thank you so much. I can’t tell you how amazing you all have been
Dear Kasey & the staff at FGD, I wanted to let you know how much I appreciate everything you have done for me and my children in the past few years…There were times I was in a very low state of mind and it was your kindness and support that gave me hope…I wish there were more people like you around, cause the world would be a much better place to live!
When I unfortunately went through a very bitter divorce a few years ago I found you to be very professional and compassionate and you gave me the confidence and surety to keep fighting what seemed to be “an uphill battle”. You were very thorough in your preparation and detail and I really believe you have what it takes to rise to the top in your field.
Thank you for all your help and advice… we can tell we are in good & caring hands. We love you guys you’re like part of our family.
Jess was brilliant and in that hour she covered everything I needed her to with respect to my separation and impending divorce from my husband. I now have a clear direction forward and I feel much happier and more confident that I won’t wind up being disadvantaged in this process. Thank you again for everything
Dear Kasey, I want to express my sincere thanks to you for all your help, support and advice with my case. I could never have done it without you! All your efforts made it possible for me to get back on my feet & get on with my life. I am truly blessed to have had you to turn to in what was such a difficult situation…
Thank you for helping to keep my financial + mental health together
Thank you so much Adam, OMG...I really don’t know what to say. The last week has been so peaceful. The kids and I are getting back into a more normal routine and I have been inspired to get back into the garden again, now that I know I can keep my house. The thing that has been the most important to me right through this whole exercise has been your realistic portrayal of the potential outcomes. At times this was not what I wanted to hear but in the end if you have realistic expectations there is much less chance of disappointment.
Please accept my sincere thanks for your professional handling of my recent family law matter. You provided a very focused, ethical and decisive service. I am happy with the Orders we achieved, they allow for children to have both parents in their lives with the least disruption to their school lives. It is a win for them! I am stronger person for having completed the process I believed in. Thank you for helping me achieve this.
FGD provided advice, supported with speedy action where necessary. They also engendered confidence and reassured me in often extremely stressful times
I have been extremely fortunate to have experienced professional and supportive lawyers handling my case. Its been a very emotional journey and I couldn’t have done it without the professional staff at FGD especially Kasey Fox.
Dear Kasey. It’s been a really intense month and I am so impressed with the way you took over my case at such short notice and represented me so brilliantly to reach a settlement
> Kasey Fox
I would like to thank you and your team for the advice and assistance given to me with the property settlement. It may have been more protracted than we expected, but I value the care that was taken to ensure a fair and dignified solution. In the end, the process was at least equally important to the result and I fear that this would only have been achieved with the collaborative approach.”
Hi Jess, I just wanted to say thank you again for taking the time to give me your advice in preparation for yesterday’s hearing… I could only have dreamed of an outcome like this and I haven’t stopped smiling since yesterday afternoon. Words cannot express the sense of fulfillment I have after having my concerns heard – its priceless…Your advice and insights were invaluable and gave me the encouragement I needed to represent myself. This experience has changed my life and my children’s lives, and for the part you played in it, I want to sincerely say thank you.
Dear Jessica, I wanted to thank you so very much for all the kindness and thoughtfulness you showed me before, at and after the Listing yesterday. I appreciate it so much more than words can express…Again, your sensitivity, advice, support and input were much appreciated and valued.
> Jessica Kennedy
This matter was daunting and stressful for the whole family but we very quickly developed great confidence in the expertise, skill, advice and support offered by Mr Bak…
> Adam Bak
I just wanted to say a BIG thank you for taking me and my case on board and representing me in a very long drawn out settlement. Your support, empathy and guidance has been exceptional and I cannot thank you enough…
Thanks so much Kasey. I cannot thank you enough for everything. I can see now that the way things turned out was definitely the best way possible, with the least hurt for all… Thank you so so much, on behalf of our little family, for everything you have done. I’m so grateful. The kids are doing great and I think as things settle will only continue to thrive.
> Kasey Fox
I wanted to grab this opportunity to write and express my thanks for what you, Juliette and the team at FGD have done for me to this point. I have particularly appreciated your patience in helping me understand various options and your ability to listen and take in every detail. Your advice has been sound and measured, always delivered in a thoroughly professional manner. I have never felt pressured, only encouraged, and you have displayed an interest which projects a genuine concern. But importantly, you have done an excellent job in remaining focused on moving forward to realistic and better outcomes...I hope this letter serves to convey my deepest gratitude to you and the team at FGD.
> Juliette Ford
Dear Kasey. I just wanted to thank you for your help with this and very glad and relieved the end result was what I was hoping for. Thank you again.
> Kasey Fox
Hi Frank. A big thank you for your care and attention yesterday – it was such a relief. As I drove home yesterday the only word to describe how I felt was surreal!
> Frank Chila
The team, Frank, Millie etc were kind, gentle and humane. They treated me with respect and care the whole way through my family court case. I owe them so much. I feel like they are part of the family rather than my lawyers. Can’t say how much we appreciate everything you have done for us!
> Frank Chila, Millie Enbom-Goad