FGD always has the health and well-being of our employees, clients and communities at the front of mind, however at this uncertain time with the now escalating COVID-19 health crisis, I wanted to touch base personally.
This is an uncertain and worrying time for us all. Whilst we do not have any confirmed cases of the virus within the FGD community, I believe we should do all that we can to reduce the spread of the virus and stop it in its tracks. FGD is in a very good position to respond to the changing situation as it evolves as we are already technologically capable to work on and off site and in a flexible way. We do not expect there to be any compromise to the high quality of our personal service to you.
To minimise the spread of infection FGD has introduced the following protocols:-
- Any of our people who have been in direct contact with a confirmed Covid-19 case or with cold or flu symptoms are to self-isolate, as well as anyone who has travelled overseas recently.
- All FGD people will work from home for the foreseeable future if that is practicable for the work they have to do;
- At this time our preference is telephone or video meetings with our clients. We are still meeting clients personally if they would prefer and of course all court related matters are continuing as diarised and listed – with all necessary preparation for such events unaffected;
- Clients who have travelled overseas recently, or who are experiencing cold or flu symptoms or who have been in direct contact with a confirmed Covid-19 case we ask that you please call ahead to arrange an alternate appointment on video conference or telephone;
- FGD is constantly monitoring State, Territory and Federal health authorities on the best practices going forward;
- We ask that our clients confirm that they have not travelled overseas recently and that they have not been in direct contact with a confirmed Covid-19 case.
As more information comes to light, we will continue to refine our approach to COVID-19 and update you accordingly.